HyperForge.store
At HyperForge.store, we are committed to delivering high-performance laptops quickly and securely. Please review our shipping and return policies below.
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Times
Delivery times depend on your location:
United States: 5–9 business days
Canada: 6–10 business days
Europe: 5–10 business days
Australia & New Zealand: 7–12 business days
Other International Locations: 7–14 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.
Shipping Costs
Free Shipping may be available on selected promotions or orders.
Otherwise, shipping costs are calculated at checkout based on destination and shipping method.
Order Tracking
Once your order ships, you will receive a tracking number via email.
You can track your shipment using the provided carrier tracking link.
If you do not receive tracking information within 3 business days After Payment confrimation, please contact us.
Customs, Duties & Taxes
International orders may be subject to import duties, customs fees, or taxes depending on the destination country.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Return Policy
30-Day Return Window
We offer a 30-day return policy from the date you receive your order.
To be eligible for a return:
The item must be unused and in original condition
The product must be in the original packaging
All accessories and included components must be returned
Non-Returnable Items
The following items cannot be returned:
Items damaged due to misuse or improper handling
Products returned without original packaging
Items returned after 30 days of delivery
Damaged or Defective Items
If your laptop arrives damaged or defective, please contact us within 48 hours of delivery.
Include:
Your order number
Photos or videos of the issue
Our support team will arrange a replacement or refund if the issue is verified.
Return Shipping
Customers are responsible for return shipping costs, unless:
The item arrived damaged
The item is defective
We shipped the wrong product
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Order Cancellation
Orders can be cancelled within 12 hours of purchase.
After this time, your order may already be processed or shipped, and cancellation may not be possible.
To request a cancellation, contact us immediately:
Contact Information
If you have any questions regarding shipping, returns, or your order, please contact us:
HyperForge.store Support Team
sales@hyperforge.store
